FAQ

Home  >  FAQ

faq

Look through the answers to the most popular questions of our customers. Didn’t find what you need? Just send us a request and we will get in touch with you shortly.

Q: What is your MOQ of this item?

A: 1 set per style.

Q: What is the lead time?

A: It depends on your order quantity and machine species.



Q: Where is your loading port ?

A: Shanghai, China Port.



Q: Is it all right to make customer's own brand name?

A: That’s all right to make your own brand name.

Q: What is your company's available production capacity?

A: Usually 80 sets monthly for the common cutting machine, 30 sets monthly for the automatic cutting machine, and we accept OEM and customized machine.

Q: What is the area of your factory? How many employees are there?

A: Our factory covers an area of 20000 square meters and has nearly 100 employees.

Q: Which countries have you exported to?

A: Our machines are sold all over the world, mainly in east Asia, southeast Asia, European Union and Middle East.For example: Korea, Japan, Cambodia, Czech republic, Portugal, India and so on.

Q: What is your warranty?

A: The warranty period is one year, lifetime service.